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Troy Street

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    • Monarch Rising Writing
    • Little Library
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TERMS AND CONDITIONS

Troy Street Professional Services

Terms and Conditions

Effective Date: January 1, 2022

Welcome to Troy Street Professional Services ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of troystreetservices.com and any related products, services, content, features, and online store (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.


1. Services Provided

Troy Street Professional Services provides professional services, consultations, project-based work, digital content, physical products, and other offerings as described on the website.

We reserve the right to modify, suspend, discontinue, or update any Service, product, pricing, or feature at any time without prior notice.


2. Independent Contractor Relationship

Troy Street Professional Services performs services as an independent contractor.

Nothing in these Terms shall be interpreted as creating an employment relationship, partnership, joint venture, agency relationship, or fiduciary relationship between Troy Street Professional Services and any client or customer.We retain sole discretion and control over the methods, means, and manner of performing services unless otherwise agreed in writing.Clients remain solely responsible for their own business, financial, legal, operational, and strategic decisions.


3. Online Store and Orders

Product Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, substitute comparable products when appropriate, or refuse any order at our discretion.


Pricing

Prices displayed on the website are subject to change without notice.Prices do not include applicable taxes, shipping fees, customs duties, or other charges unless specifically stated.


Order Acceptance

Submission of an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel orders;
  • Correct pricing or listing errors;
  • Verify payment information;
  • Limit quantities purchased.

If payment has already been processed for a canceled order, a refund will be issued.


4. Payment Terms

Payment is due at the time of purchase unless otherwise agreed in writing. For professional services, invoices are due according to the payment terms stated in the applicable proposal, invoice, or service agreement. Failure to make timely payment may result in suspension or termination of services. Payments are processed through third-party payment processors. We do not store complete payment card information on our servers. You represent and warrant that you are authorized to use the payment method submitted.


5. Shipping and Delivery

Delivery dates are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather, supply chain disruptions, or circumstances beyond our reasonable control. Customers are responsible for providing accurate shipping and contact information. Risk of loss and title for physical products pass to the customer upon delivery to the shipping carrier, unless otherwise required by law.


6. Returns, Refunds, and Cancellations

Physical Products

All sales of physical products are final. Troy Street Professional Services does not offer refunds, returns, exchanges, or store credit for physical products once an order has been placed and processed, except where required by applicable law. Customers are responsible for reviewing product descriptions, specifications, and ordering information before completing a purchase. If a product arrives damaged, defective, or if the incorrect item was shipped, customers must contact Troy Street Professional Services within seven (7) days of delivery. We reserve the right to determine, at our sole discretion, whether a replacement product or other remedy will be provided.


Digital Products

Digital products, downloadable materials, and electronically delivered content are non-refundable once access has been provided, except where required by law.


Professional Services

Fees paid for completed professional services are non-refundable unless otherwise agreed in writing.



7. Intellectual Property

All content on this website, including but not limited to:

  • Text;
  • Graphics;
  • Logos;
  • Images;
  • Videos;
  • Documents;
  • Service descriptions;
  • Product descriptions; and
  • Website design elements

is owned by Troy Street Professional Services or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, publish, display, sell, or create derivative works from any content without prior written permission.


8. Prohibited Conduct

You agree not to:

  • Violate any applicable law or regulation;
  • Interfere with or disrupt the operation of the website;
  • Attempt unauthorized access to systems or data;
  • Upload or transmit malicious software or code;
  • Engage in fraudulent, deceptive, or abusive conduct;
  • Infringe upon intellectual property rights;
  • Use the Services for unlawful purposes.


9. No Professional Advice; No Guarantee of Results

Information, recommendations, guidance, templates, communications, and materials provided through our Services are for general informational and business-support purposes only. Nothing provided through the Services constitutes legal, financial, tax, accounting, investment, medical, or other licensed professional advice. You are responsible for consulting qualified professionals regarding matters requiring professional expertise or licensure. While Troy Street Professional Services strives to provide high-quality services, we do not guarantee any specific outcome, approval, certification, business result, revenue increase, cost savings, operational improvement, or other measurable result. Results vary based on numerous factors beyond our control.


10. Disclaimer of Warranties

THE SERVICES, PRODUCTS, AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TROY STREET PROFESSIONAL SERVICES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF:

  • MERCHANTABILITY;
  • FITNESS FOR A PARTICULAR PURPOSE;
  • NON-INFRINGEMENT; and
  • ACCURACY OR COMPLETENESS OF INFORMATION.

We do not guarantee uninterrupted, secure, or error-free operation of the Services.


11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TROY STREET PROFESSIONAL SERVICES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES.

OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE APPLICABLE PRODUCT OR SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.


2. Termination

We reserve the right to suspend or terminate access to our Services at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful to our business, customers, or operations.


13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to conflict-of-law principles.


14. Dispute Resolution

The parties agree to attempt in good faith to resolve any dispute informally before pursuing legal action.

Any legal action arising from or related to these Terms shall be brought exclusively in the state or federal courts located within the State of Indiana, and both parties consent to the jurisdiction of those courts.


15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

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6. Contact Information

Troy Street Professional Services

Address: 1506 Hoyt Ave., Indianapolis, IN 46203

Email: contact@troystreetservices.com

Website: troystreetservices.com


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