Effective Date: June 23, 2026
At Troy Street Professional Services ("we," "our," or "us"), we value the privacy of individuals who use our websites and related services (collectively, our "Services"). This Privacy Notice explains how we collect, use, share, and otherwise process the personal information of users of our Services ("users," "you," or "your"). By using our Services, you agree to the collection, use, disclosure, and processing of your information as described in this Privacy Notice. Personal information is information that identifies or could reasonably be used to identify a specific person. Personal information does not include deidentified, anonymized, pseudonymized, or aggregated information that cannot reasonably be linked to an individual.
We may collect a variety of personal information and other information about you and your devices from various sources, as described below.
If you subscribe to emails, request information, make a purchase, or otherwise communicate with us, we may collect contact information such as your name, email address, telephone number, and mailing address.
If you contact us directly, we may collect additional information from you. For example, when you communicate with our customer support team, submit an inquiry, or request information, we may collect your name, email address, phone number, mailing address, and any information contained in your communications, attachments, forms, questionnaires, or other submissions.
If you register for an event hosted by us, whether in person or online, we may collect information such as your name, address, job title, company name, phone number, email address, and any additional information necessary to facilitate your participation.
We may, now or in the future, allow users to submit, post, upload, publish, or otherwise share content through our Services, including reviews, comments, testimonials, feedback, or other user-generated content.
If you choose to submit content, you grant Troy Street Professional Services a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and distribute such content in connection with operating and promoting our Services.
You represent that:
We reserve the right to remove or moderate user content at our discretion.
Payments are processed through third-party payment processors, and we do not store full payment card information on our servers. If you make a purchase through our online shop, we may collect information necessary to process your transaction, including your name, billing address, shipping address, email address, phone number, and details regarding the products or services purchased. We encourage you to review the privacy policies of any third-party payment processors used through our Services.
When you make a purchase through our shop, we collect information related to your order, including products purchased, transaction history, invoices, shipping details, refund requests, and communications related to your purchase. This information is used to fulfill orders, process payments, provide customer support, manage returns, and maintain business records.
When you access or use our Services, we may automatically collect information about your device and browser, including:
We may collect information regarding your interactions with our Services, including:
We and our service providers may use cookies, web beacons, pixels, local storage, and similar technologies to:
Most web browsers allow you to control cookies through browser settings. However, disabling cookies may affect the functionality of certain portions of our Services.
We may receive information about you from third parties, including:
We may combine information received from third parties with information we collect directly from you.
We may use your information for the following purposes:
We may share personal information in the following circumstances:
We may share information with vendors, contractors, and service providers who perform services on our behalf, including:
These providers are permitted to use your information only as necessary to provide services to us.
If we are involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, your information may be transferred as part of that transaction.
We may disclose personal information when required to do so by law or when we believe disclosure is necessary to:
We may share information for other purposes when you direct us to do so or provide consent.
Information you choose to post publicly, including reviews, comments, or testimonials, may be accessible to other users and the public.
We may send promotional emails, newsletters, and marketing communications. You may opt out at any time by using the unsubscribe link included in our emails or by contacting us directly.
Even if you opt out of marketing communications, we may still send administrative, transactional, security-related, or account-related messages.
We retain personal information for as long as reasonably necessary to:
Retention periods vary depending on the type of information and applicable legal requirements.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location and applicable law, you may have rights regarding your personal information, including:
To exercise any rights available to you, please contact us using the information provided below. We may require identity verification before responding to requests.
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of those third parties. We encourage users to review the privacy policies of any third-party services they access.
If you access our Services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions where we or our service providers operate.
By using our Services, you acknowledge and consent to such transfers, subject to applicable law.
We may update this Privacy Notice from time to time. If we make material changes, we will post the revised Privacy Notice on our website and update the Effective Date above. Your continued use of our Services following the posting of changes constitutes acceptance of the updated Privacy Notice.
If you have questions about this Privacy Notice or our privacy practices, please contact:
Troy Street Professional Services
Address: 1506 Hoyt Ave., Indianapolis, IN, 46203